Woman in China demands compensation and apology after male hotel staffer entered her room at midnight to ‘deliver a fruit platter’

“However, he still opened my door using his key card and entered my room,” she said, “I was really scared because the room was dark. Only the light in the bathroom was on.”

Ni says she made it clear to the guard she did not want any fruit, but the hotel claims he knocked and received no reply before entering. Photo: Shutterstock

Ni says she made it clear to the guard she did not want any fruit, but the hotel claims he knocked and received no reply before entering. Photo: Shutterstock

“I kept asking him what he wanted and telling him I didn’t need the fruit. After about 20 seconds, he walked out.”

Ni said the incident had left her traumatised, and said she wanted an apology from the hotel and compensation of 20,000 yuan (US$3,000).

The hotel’s owner, a man, surnamed Zhai, said the guard’s late entry into the room was a misunderstanding and has rejected Ni’s demand for a public apology and compensation.

Zhai accused Ni of blackmailing the hotel over a misunderstanding and suggested she take it to court if she was not satisfied with his decision.

“It was a bit late because he was delivering it all by himself, on one floor after another,” the owner said.

The hotel’s owner says the incident was a misunderstanding and is refusing to pay compensation, telling Ni to take it to court if she is unhappy. Photo: Baidu

The hotel’s owner says the incident was a misunderstanding and is refusing to pay compensation, telling Ni to take it to court if she is unhappy. Photo: Baidu

An unnamed manager from the hotel admitted that the guard chose a wrong time to do the job. But he told the Beijing News that while the guard had used poor judgment, he only entered the room after knocking on the door and receiving no response.

“It’s the security guard’s responsibility to send fruit platters after housekeeping colleagues sign off,” he said.

“What he did is really problematic. He knocked on the door after 11pm. It’s inappropriate to do it after 10pm, let alone 11pm,” he added.

Source Link

Leave a Comment